Cancellation and Refunds Policy

1. Scope

This policy covers payments made to Arjunestate for digital plans and services. It does not cover token money, booking amounts, rent, sale consideration, brokerage, or any payment made directly between property owners, buyers, tenants, agents, builders, or other third parties.

2. Cancellation

Unless a plan is expressly marked as recurring, Arjunestate subscription plans are one-time purchases for the displayed validity period and do not automatically renew. A cancellation request may be submitted before service activation. After activation, cancellation does not automatically create a right to a refund.

3. Refund Eligibility

You may request a refund within 7 calendar days of payment when:

• The same transaction was charged more than once.
• Payment was successful but the purchased plan was not activated within a reasonable time.
• A verified technical failure on Arjunestate prevents delivery of the purchased service and we are unable to resolve it.
• An incorrect amount was collected due to a confirmed system error.

4. Non-Refundable Situations

• The plan has been activated and any included listing, lead, promotion, verification, or other benefit has been used.
• The request is based only on a change of mind after activation.
• The account or listing was suspended or removed for false information, prohibited activity, or violation of our Terms and Conditions.
• The expected property transaction, enquiry response, sale, rent, or business outcome did not occur.
• The payment was made directly to a third party rather than to Arjunestate.

5. How to Request a Refund

Email noreply@arjunestate.com or call +91 81056 56789. Include:

• Registered name, mobile number, and email address.
• Plan or service purchased.
• Payment ID, transaction date, amount, and payment screenshot or receipt.
• A clear reason for the request.

6. Review and Refund Timeline

We normally review a complete request within 5 to 7 business days. If approved, the refund will be initiated to the original payment method. After initiation, the bank or payment provider may take an additional 5 to 10 business days to credit the amount.

Approved refunds are limited to the amount actually received for the relevant service, subject to applicable law and any non-refundable charges clearly disclosed before payment.

7. Failed or Pending Payments

If money is debited but the payment is shown as failed or pending, please first allow the bank or payment gateway's normal reconciliation period. If it is not automatically reversed or confirmed, contact us with the transaction details so we can investigate.

8. Contact

Arjunestate
Owned and operated by CHAPARALA BHASKAR PRASAD
1st Cross Road, Gandhi Nagar, Arjun Consultancy, 583103 Ballari, Karnataka, India
+91 81056 56789 | noreply@arjunestate.com